Below is our cancellation policy.
1. Why choose the Carretera Austral tour?
The Carretera Austral is much more than a road — it is one of Chile’s most spectacular scenic routes.
From north to south, it connects ancient forests, fjords, snow-capped mountains, turquoise rivers, and authentic local communities.
Each section of the route (North, Central, and South) offers unique landscapes and experiences: from the lush greenery of Pumalín to the glaciers and mountains of Cerro Castillo, and the southern charm of Caleta Tortel.
It is the perfect journey for those seeking adventure, nature, and authentic Patagonian experiences.
2. Activity level
The tour is active/moderate, ideal for people with good physical fitness.
It includes hikes, valley crossings, and scenic routes, all designed to provide adventure and comfort without requiring extreme preparation.
Activities can be adapted depending on the group and itinerary (North, Central, or South).
3. Best time to take the tour
The Carretera Austral can be visited almost year-round, but the best time is from October to April, when the weather is more stable.
During spring and autumn, the colors of the landscape are especially beautiful.
4. Duration and pace
Typical duration: 7 to 9 days, depending on the route chosen.
Pace: easy to moderate, with time for hiking, sightseeing, and relaxing breaks.
Each day brings new scenery: lakes, forests, mountains, glaciers, and small Patagonian villages — all with full logistics and professional support.
5. Accommodation & comfort
Accommodations are carefully selected, from local cabins and cozy lodges to campsites with proper facilities.
The choice varies depending on the segment of the trip, but always prioritizes comfort, authenticity, and connection with nature.
All transport, equipment, and support logistics are handled by the Ensenada Tours team.
6. Meals
We provide balanced, nutritious, and natural meals, featuring local ingredients.
We can accommodate dietary restrictions (vegetarian, vegan, allergies) if informed at the time of booking.
Tip: bring your favorite snacks (chocolate, nuts, energy bars) for trail days or long transfers.
7. Recommended personal equipment
To make the most of your adventure:
Trekking backpack (~30–40 L)
Sturdy, comfortable footwear
Layered clothing (base layer, mid layer, waterproof outer layer)
Hat, gloves, sunglasses, and sunscreen
Water bottle or hydration system
Trekking poles (optional but recommended)
8. Transport & logistics
All transfers are included, from arrival point to the tour bases.
During the trip, transportation of equipment and food is fully managed by the team, allowing you to focus on the experience and enjoy the journey.
9. Group size & support
Groups are small and personalized, and we do not mix reservations — each trip is planned exclusively for the booked participants.
Professional guides, fluent in Portuguese, Spanish, and English, ensure clear communication, safety, and environmental interpretation throughout the route.
10. Sustainability & environmental responsibility
We are committed to responsible tourism and follow the Leave No Trace principle.
We promote the use of biodegradable products, respect local flora and fauna, and encourage supporting small Patagonian businesses.
Each traveler plays an active role in preserving this unique territory.
11. Physical preparation
No professional athletic experience is required, but it is important to have good fitness and basic hiking experience.
Our team can provide guidance on pre-trip preparation and what to bring to enjoy the adventure comfortably and safely.
Ready to explore the Carretera Austral?
Don’t miss the chance to experience one of South America’s most incredible routes — whether through the lush north of Pumalín, the mountains of Cerro Castillo, or the remote southern Patagonian landscapes.
Book your adventure now and secure your spot on this exclusive tour!